Refund

Refund Policy

Use this guide from crockpot to review returns, exchanges, and refunds. This page applies specifically to croctpoe.shop.

crockpot: eligibility
crockpot publishes this eligibility guidance for customers using croctpoe.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

crockpot: support
For purchases made through croctpoe.shop, crockpot applies the following guidance on support. For return or exchange assistance, contact Support@croctpoe.shop or 541-367-3881.

refund timing at crockpot
For crockpot customers at croctpoe.shop, this section explains refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How crockpot handles condition of returns
Customers using croctpoe.shop can rely on the following crockpot guidance about condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

starting a request at crockpot
crockpot publishes this starting a request guidance for customers using croctpoe.shop. A return or exchange begins when you, contact us at Support@croctpoe.shop before sending the item. Once the request is approved, crockpot will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How crockpot handles exceptions
This exceptions section covers orders and visits through croctpoe.shop for crockpot. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at crockpot to order problems
This order problems section covers orders and visits through croctpoe.shop for crockpot. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: crockpot
Brand name: crockpot
Email: Support@croctpoe.shop
Phone: 541-367-3881
Physical address: 6345 N Moore Ave, Portland, Oregon, 97217, United States