FAQ

Frequently Asked Questions

For crockpot customers, the sections below set out frequently asked shopping questions. This page applies specifically to croctpoe.shop.

Our approach at crockpot to returns and exchanges
For purchases made through croctpoe.shop, crockpot applies the following guidance on returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

What crockpot customers should know about tracking
For crockpot customers at croctpoe.shop, this section explains tracking. How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout.

payment methods at crockpot
For crockpot customers at croctpoe.shop, this section explains payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

crockpot: delivery timing
crockpot publishes this delivery timing guidance for customers using croctpoe.shop. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

Details from crockpot on shipping cost
The following shipping cost guidance applies to the crockpot storefront at croctpoe.shop. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.

Our approach at crockpot to return shipping
crockpot publishes this return shipping guidance for customers using croctpoe.shop. Who pays return shipping?
crockpot pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

refund timing at crockpot
crockpot publishes this refund timing guidance for customers using croctpoe.shop. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

What crockpot customers should know about products
For purchases made through croctpoe.shop, crockpot applies the following guidance on products. What products do you offer?
We offer Crock-Pot. Current availability, product details, options, and prices are shown on each product page.

Our approach at crockpot to contact options
For purchases made through croctpoe.shop, crockpot applies the following guidance on contact options. How can I contact you?
Email Support@croctpoe.shop, call 541-367-3881, or write to 6345 N Moore Ave, Portland, Oregon, 97217, United States.

Merchant Information
Business name: crockpot
Brand name: crockpot
Email: Support@croctpoe.shop
Phone: 541-367-3881
Physical address: 6345 N Moore Ave, Portland, Oregon, 97217, United States